Privacy Policy
Last updated 27 October 2026
This policy explains what personal data Okolo uses when you use the app and this website, why, how long we keep it and what rights you have. In short: we use your data only to run Okolo for you. We don’t sell it, don’t use it for advertising and don’t share your rides with anyone.
1. Who is responsible
The controller of your data is AMICA C. s.r.o., Jablonov nad Turňou 59, 049 43 Jablonov nad Turňou, Slovakia, company ID (IČO) 31663460, registered in the Commercial Register of the Municipal Court Košice, section Sro, file 2377/V. For anything about your data, write to [email protected] or to the address above. We are not required to appoint a data protection officer.
2. What we use and why
| Data | Where it comes from | Why | Legal basis |
|---|---|---|---|
| Account: your Apple or Google account identifier, email address (with Apple this can be a private relay address), name if Apple or Google shares it | Sign in with Apple or Google | To create your account and sign you in | Contract (Art. 6(1)(b) GDPR) |
| Bikes and service: bikes, parts, their specs and mileage, service tasks, records and notes, suspension settings and their history, preferences such as units | You | To keep track of service and remind you when something is due | Contract |
| Rides you add by hand: date, distance, riding time, elevation, bike | You | To count km and hours toward your bikes and parts | Contract |
| Strava data: your Strava athlete ID and name, your bikes (gear) on Strava, and for each bike ride: sport type, distance, moving time, elevation gain and start time. Not the ride’s title, route, location or photos. | Strava, only if you connect it and with the permissions you grant there | To count your rides toward the right bike automatically | Contract, at your request; you can disconnect at any time |
| Device: the push token of your phone and its platform (iOS) | The app, after you allow notifications | To send service reminders | Contract; you decide in your phone’s settings |
| Error reports: technical details of crashes and errors (app version, device model, what failed), without your name, email, tokens or IP address | The app and our servers | To find and fix errors | Our legitimate interest in a working app (Art. 6(1)(f)) |
| Support emails: what you write to us and your email address | You | To answer you | Contract or legitimate interest |
Okolo doesn’t use analytics or advertising trackers, in the app or on this website, and the website sets no cookies. We don’t make automated decisions about you or build profiles.
3. Strava
Connecting Strava is optional. Okolo only reads your rides and bikes; it never posts to Strava. We use Strava data only to show your own rides and mileage to you, not for analytics, advertising or training AI, and we don’t share it with other users. When you use Strava features through Okolo, such as connecting your account, Strava may collect usage data under the Strava Privacy Policy.
You can withdraw access at any time in the app (Settings → Strava → Disconnect Strava) or on Strava under Settings → My Apps. Okolo then deletes your Strava rides, your Strava athlete details and its access to your Strava account right away, and in any case within 30 days, and confirms the deletion to you. Bikes you added to your garage stay, with the name and details you confirmed when adding them. You can ask for a copy of your Strava data at [email protected].
4. Who helps us
We use these providers to run Okolo. They process data only on our behalf and under contracts that require them to protect it.
| Provider | What for | Where |
|---|---|---|
| Our own server, run by AMICA C. s.r.o. | The Okolo service and its database | Czech Republic, EU |
| Backblaze | Encrypted backups of the database | EU region |
| Sentry (Functional Software, Inc.) | Error reports, without personal details or IP addresses | EU region (Germany) |
| Expo (650 Industries, Inc.) | Delivering notifications to Apple and Google | USA |
| Apple and Google | Signing in; delivering notifications. A notification shows your bike’s name and the task. | USA |
| Strava | Your rides and bikes, if you connect Strava | USA |
| Cloudflare | This website and our email address | Global network |
| Google (Gmail) | Our support inbox | USA |
Some of these companies are based in the USA, so your data can be transferred there. We rely on the EU–US Data Privacy Framework where the company is certified, otherwise on the European Commission’s standard contractual clauses.
5. How long we keep data
- Your account data for as long as you have an account.
- When you delete your account, everything is deleted from our database right away. Copies in encrypted backups are gone at the latest after 30 days.
- Strava data is deleted as soon as you disconnect Strava or remove Okolo on Strava.
- Error reports are kept for a limited period by Sentry and then deleted.
- Support emails for as long as needed to deal with your request.
6. Security
Connections to Okolo are encrypted (HTTPS), Strava access tokens are stored encrypted and backups are encrypted before they leave our server. Only the people who run Okolo have access to the data.
7. Your rights
Under the GDPR you have the right to:
- access your data and get a copy of it;
- have incorrect data corrected;
- have your data deleted (you can do it yourself in the app, see Delete account);
- restrict processing;
- get your data in a machine-readable format (portability);
- object to processing based on our legitimate interest;
- withdraw consent or access, for example by disconnecting Strava or turning off notifications.
Write to [email protected], ideally from the email address of your account, and we’ll answer within one month.
You can also complain to the supervisory authority: Úrad na ochranu osobných údajov Slovenskej republiky, Námestie 1. mája 18, 811 06 Bratislava, dataprotection.gov.sk, or to the authority in the country where you live.
8. Children
Okolo is not meant for children under 16 and we don’t knowingly collect their data.
9. Changes
If we change this policy, we’ll publish the new version here with a new date and, for important changes, tell you in the app or by email.